The objective of the Medical Administrative Secretary Program is to prepare students for entry-level positions as medical administrative Secretaries in a variety of health care settings. There is an increasing demand and employment opportunities in Hospitals, Medical clinics, Dental offices, Chiropractic offices, Optical clinics, specialty clinics, Nursing and rehabilitation facilities, public health departments, social services, insurance offices and medical supply companies. According to the Bureau of Labor Statistics, Medical Secretaries are expected to be one of the fastest growing occupations over the next decade. Students study various administrative procedures related to the medical office.
Students get instructions in business and medical communications, medical terminology, principles of health care operations, public relations and interpersonal communications, software applications, record-keeping and filing systems, scheduling and meeting planning, applicable policy and regulations, and professional standards and ethics. A large component of a medical secretary‘s job includes the use of computers, copiers, faxes and other office technology. The course teaches keyboarding skills, basic personal computer operations and basic office technology operations. Medical Computerized Practice Management Software specific to creating medical appointments and patient billing systems are taught in this program. Medical Transcription skills are used by medical secretaries to produce a written record of a doctor’s dictation and it is
taught in this program. Students are also introduced to Voice recognition Technology. Emphasis is placed on Electronic Health Record in this Course and successful students certified in Electronic Health record and Medical Administration. Students are trained on how to take vital Signs.
Upon successful completion of this program, the graduate will be able to:
- Process health insurance claim forms and managed care systems
- Understand the Occupational Safety and Health Administration (OSHA) standards and the use of Universal Precautions in the medical office.
- Understand HIPAA regulations and privacy requirements.
- Become familiar with essential medical terminology.
- Perform various tasks with Microsoft Word and Excel programs.
- Understand disability income insurance and legal issues affecting insurance claims.
- Conduct basic administrative procedures performed in the Medical, dental office and hospitals
- Handle appointment setting, telephone techniques and general correspondence and mail processing.
- Recognize and use essential Medical and dental terminology
- Maintain all files and patient records.
- Understand all aspects of the collection process including collection letters, telephone calls and collection servicing agencies.
- Prepare and processing insurance claims including HMOs, PPOs and workers compensations plans.
- Properly code insurance forms and billing statements.
- Maintain a basic bookkeeping system.
- Organize patient records and maintain them manually and electronically.
- Take patient’s vital signs.
The Medical Administrative Secretary Program is designed to prepare students for entry-level positions as medical administrative Secretaries in a variety of health care settings. Students study various administrative procedures related to the medical office, including patient processing and assessment, processing medical insurance claims, bill collections, and general office procedures utilized in various medical offices. In addition to acquiring manual and hands-on administrative skills, the program is designed to teach students computer and keyboarding skills which enables them to become familiar with the computerized technology that is becoming more visible in the 21st century medical office environment.
The medical professionals have come to rely upon well-trained medical administrative Secretaries for their ability to handle managed-care insurance claims and the general financial functions of the medical office. This diploma prepares the graduate to fill entry-level positions in all medical facilities and insurance companies.
The program is divided into ten learning units called modules. Student must complete modules A through H before starting Module X, which is externship. A student can start with any module and continue in any sequence until all seven modules are successfully completed. Modules A through H stands alone as units of study and is not dependent upon previous training. If students do not complete any portion of one of these modules, that entire module must be repeated. Upon successful completion of modules A through H, students participate in a 160-clock hour externship (Module X). Completion of the Medical Administrative Secretary Program is acknowledged by the awarding of a diploma. Students will also qualify to take the National examinations to be certified as Certified Administrative Assistant (CMAA) and Certified Electronic Health Record Specialist (CEHRS)
- Lectures 0
- Quizzes 0
- Duration 800 clock hours
- Skill level All level
- Language English
- Students 0
- Assessments Yes